Q. What specific services do you actually offer?

-Bathing and dressing
-Grocery shopping and other errands
-Light housekeeping
-Medication reminders
-Meal planning and preparation
-Oral and personal hygiene
-Respite care for family caregivers
-Transportation to medical appointments
-Sitting Service (hospital or in-home)

Q. How will you find the right caregiver for my senior?

Once you contact us, New Options will began a personal assessment of your loved one’s specific needs. We set up an initial in-home visit with your senior and your family members and we interact in-depth about what services would work best for what your elder needs. Next, we develop a Custom Care Plan just for your senior and work with you on any modifications. We then search our team of highly trained, caregivers to find the appropriate team member for your loved one. Matching details include your senior’s needs and interests and the relational compatibility of your loved one and our at-home care provider.

Q. What if my senior only needs a little assistance?

Not a problem at all. We are available for how many hours or days of the week your senior needs extra help. If your loved one only needs assistance with organizing the house and dusting and vacuuming once a week, we’re here to help. If your senior wants a walking companion three times a week, we’re here to help. New Options' Senior care is flexible to fit the care that is needed and for how often you prefer.

Q. If we needed more specialty care, can you offer that?

We can always adjust your loved one’s Custom Care Plan as individual needs change. If your loved one develops a serious illness or declines in cognitive ability, we would evaluate if your current New Options' caregiver will still be the best fit or whether we should turn to the skilled nursing care of another well-matched agency.

Q. Are we locked into a long-term service contract?

New Options' Senior Care providers does not lock you into a long-term contract. Our exceptional home care speaks for itself. We can accommodate the type and length of in-home care your loved one needs, whether your family needs a couple hours of respite care or you are looking for multiple weeks of care for your loved one. Contact New Options' office to explore the types of non-medical services and care plans they may offer.

Q. How much will this cost our family?

Rates depend on your specific care needs and vary by location. Discounted rates may apply for overnight stays with minimum duration.

Q. How quickly can in-home service start?

Often we can match a home caregiver to your senior’s individual needs and living situation within days of your initial contact with us. While we hesitate to rush and bypass our well-tested process in evaluating the optimum care experience for your loved one, we will work with you to make adjustments in more time-sensitive situations. Give us a call, and together we’ll figure out the next best steps for your senior’s continued well-being, safety and contentment.

Q. How to Get Started?

Skilled and compassionate, New Options' Senior Care providers know just how to lighten your load. Get started by giving us a call and setting up an in home assessment of your loved one's need.